Lufthansa Cargo Launches GlobeCross for Cross-Border Logistics

Lufthansa Cargo has announced the establishment of a new company, GlobeCross, as part of its strategy to expand its cross-border logistics services. GlobeCross officially entered the market on 6 May 2026 following the merger of Lufthansa’s eCommerce company heyworld and customs brokerage firm CB Customs Broker.

GlobeCross brings together heyworld’s digital and scalable eCommerce logistics infrastructure with CB Customs Broker’s more than 20 years of certified customs clearance expertise under a single operational structure. The company is positioned as an integrated service provider for businesses engaged in cross-border shipping.

The new setup is expected to strengthen the group’s international logistics capabilities, particularly in the areas of customs services and eCommerce solutions. In this context, Lufthansa Cargo states that GlobeCross will offer more predictable, compliant and faster solutions in response to increasing regulations, complex trade processes and the growing speed expectations associated with eCommerce shipments.

Commenting on the new company, Lufthansa Cargo CEO Ashwin Bhat said: “With GlobeCross, we are significantly expanding our cross-border logistics capabilities and taking a decisive step toward offering our customers solutions beyond traditional airport-to-airport transportation.”

According to the official announcement published on the company’s website, the merger does not affect the day-to-day operations of existing customers of heyworld and CB Customs Broker. Lufthansa Cargo emphasizes that current contracts, services and points of contact will remain unchanged. However, the new structure aims to enable customers to benefit from working with a single point of contact, fewer operational interfaces and shorter decision-making processes.

GlobeCross CEO Nikola Todic stated that bringing eCommerce logistics and customs expertise together under one integrated solution reduces delays at border crossings and enables shipments to be managed in a scalable manner from origin to the recipient’s door.

GlobeCross Managing Director Murat Odabaş noted that their focus is on delivering reliability and predictability under today’s conditions. “By organizing information flows and embedding regulatory requirements into our software and solutions, we reduce complexity, minimize delays at borders and eliminate friction in cross-border logistics,” he added.

GlobeCross’s Three Core Areas of Activity

According to the announcement, GlobeCross’s service portfolio is structured around three main operational pillars:

Integrated eCommerce solutions:
These solutions combine transportation, customs clearance and last-mile delivery, aiming to reduce operational complexity, increase speed and provide end-to-end visibility.

eCommerce import terminals:
Fast handling and customs clearance services are offered through dedicated entry points located at major air cargo airports, supported by the company’s own certified systems.

Digital and customized customs services:
Solutions are provided for import and export processes across the European Union, serving various industrial sectors and supported by AEO C/S certification.

In addition, GlobeCross adopts a business model focused on software, processes and expertise rather than investments in physical infrastructure. According to Lufthansa Cargo, this “asset-light” approach enables greater flexibility, rapid scalability and faster time-to-market for new solutions.

Headquartered at Frankfurt Airport, GlobeCross will operate independently in the market while leveraging the advantage of access to the Lufthansa Group’s logistics ecosystem.

The establishment of GlobeCross indicates that air cargo operators are increasingly competing not only on transport capacity but also through end-to-end logistics and customs integration. In particular, the growth in eCommerce volumes and the increasing regulatory intensity in cross-border trade are making integrated and digital solutions strategically critical for the industry. Lufthansa Cargo’s move also signals a new era in which air cargo is more tightly integrated with road parcel networks and customs processes.

Source: Lufthansa Cargo